Recapturing Screen Elements
You can recapture a screen element that was captured previously.
Recaptured screen elements must be of the same process and of the same screen element type.
To recapture a screen element:
1. | Open the Physical Objects > Screen tab. |
2. | Open the relevant third-party application that runs on an agent's desktop. |
3. | Click the screen element in the Screen Elements tree to display it in the main work area. |
4. | Click Recapture.or right-click and select Recapture. |
Real-Time Designer is minimized, the client’s application is displayed and the cursor takes the following form:
5. | Right-click or click the screen element in the agent's third-party application once it is bounded. The recaptured screen element appears in the Screen Elements tree with the (Recapture) suffix add to its name. |